Frequently Asked Questions
All bookings include a $100 bond that is refundable within one week following the safe return of all hired equipment.
We may be able to deliver and collect equipment to areas within a 20km distance from our base in Ohauiti, Tauranga. A transportation fee will be charged at $30 plus $1.50 p/km. Please get in touch about delivery before completing your booking. We do not provide setup services, but we provide adequate information on the safe setup and use of our equipment. The bouncy castles include a short video demonstration of this.
Please refer to our product descriptions for specific equipment dimensions and recommended safe usage space.
Children should have plenty of room in and around the soft play area – we recommend a 2 metre safety boundary.
When setting up a bouncy castle, a minimum distance of 1.5 meters must be maintained from walls, trees, or any other objects. When set up underneath a tree, bouncy castles require a 2.5 meter clearance between the highest point of the bouncy castle and lowest point of the tree. For indoor use, it is recommended that a bouncy castle has a clear height of a minimum of 2.5 meters.
The ‘Jumpstart the Fun’ bouncy castle allows a maximum of 4 children, up to 180kg in total, at once.
The ‘Fairyland Bounce Delight’ bouncy castle allows a maximum of 3 children, up to 110kg in total, at once.
- No sharp objects or any items that may damage the soft play equipment may be used on or near the equipment.
- No shoes, glasses, jewellery, badges, or hazardous accessories including necklaces, bracelets, or dangling earrings. We recommend that children wear socks.
- No food, drinks, or chewing gum.
- No balloons, confetti, silly string, party poppers or similar decorations, or face paint.
- No animals allowed in the setup area.
- No water play.
- No throwing of any soft play equipment.
- No climbing on the equipment if stacked higher than 700mm from ground level or if deemed unstable.
- For hygienic purposes, children are not allowed to place ball pit balls in their mouths
- Larger or more boisterous children should be separated from smaller or more timid ones to retain the safety of all users.
- No flammables, smoking, or barbeques are allowed within 10m of the soft play equipment.
- No sharp objects or any items that may damage the bouncy castle may be used on or near the equipment.
- No shoes, glasses, jewellery, badges, or hazardous accessories, including necklaces, bracelets, or dangling earrings. We recommend that children wear socks.
No food, drinks, or chewing gum. - No balloons, confetti, silly string, party poppers or similar decorations, or face paint.
- No animals allowed in the setup area.
- Children are permitted according to the age restriction in the product description. No adults are allowed on the bouncy castle.
- No water play.
- No climbing on, or hanging from, the sides or nets.
- No somersaults or rough play.
- Keep entrance and exit points free from obstruction, maintaining a minimum clearance of 1.5m at all times.
- The slide exit is for exit purposes only.
- For hygienic purposes, children are not allowed to place ball pit balls in their mouths
- Bouncy castles are to be used only with the blower and extension lead provided.
- Larger or more boisterous children should be separated from smaller or more timid ones to retain the safety of all users.
- No flammables, smoking, or barbecues are allowed within 10m of the bouncy castle.
Our range of soft play and bouncy castle hire will leave you jumping for joy
About US
Where bounce meets play and fun leads the way
FUNky Jumpz is your go-to destination for quality soft play equipment and bouncy castle hire. We are dedicated to fun, safety, and care. Self-service means you can collect and return equipment from our base in Ohauiti, Tauranga.
Get in touch about possible delivery to close surrounding areas at an additional small fee.