Terms And Conditions
Please read the following terms and conditions carefully before hiring any of our equipment. By confirming a booking, you agree to abide by the following terms and conditions:
1. General Terminology
Within this document, individuals or entities hiring equipment from FUNky Jumpz will be denoted as the Client. Clients are required to have attained a minimum age of 18 years.
FUNky Jumpz, as a company, may be identified as ‘FJ,’ ‘we,’ or ‘us.’
‘Equipment’ refers to any product a Client hires from FUNky Jumpz, including soft play, bouncy castles, accessories, and any item(s) used to transport or use the product.
The term ‘booking date’ refers to the date of the event for which our services have been requested.
2. Safety Statement
3. Public Liability
FUNky Jumpz offers a self-service hiring arrangement, where the Client assumes responsibility for the collection, setup, dismantling, and return of the equipment. Accordingly, FUNky Jumpz does not accept any liability for accidents, injuries, damages, or losses that may occur during the hire period.
When electing to hire our equipment, the Client acknowledges and agrees to indemnify FUNky Jumpz, its proprietors, employees, and affiliates, and to exempt them from any claims, liabilities, damages, injuries, or losses associated with the hiring of equipment, whether occurring during the hire period or afterward. This indemnity extends but is not limited to accidents, injuries, or damages sustained by users of the equipment, third parties, or the equipment itself.
The Client is responsible for ensuring the safety of all users and for always providing adequate supervision. The Client acknowledges and accepts their responsibility for any damage to property or personal injuries resulting from, or related to, use of the equipment.
All individuals using the equipment and accessories do so at their own risk.
4. Bookings and Payments
4.1. Bookings
4.2. Cancellations
4.3. Adverse Weather
Bookings are not refundable due to bad weather. All products, including bouncy castles, are also suitable for indoor use.
In the event of a cancellation prompted by adverse or unsafe weather conditions, the client will receive a complete credit, which can be utilised within a 12-month period from the date of cancellation. FUNky Jumpz defines unfavorable or unsafe weather conditions as substantial or continuous heavy rainfall or wind speeds exceeding 25 km/h.
5. Damage
All equipment should be returned in the same condition as it was received.
It is a Client’s responsibility to immediately notify FUNky Jumpz of any damage(s) to any equipment.
Equipment that are returned damp or wet will forfeit the $100 bond. It is the Client’s responsibility to securely store the equipment prior to adverse weather.
In the event of an accidental spill, please clean the equipment immediately by wiping it with a damp cloth.
A cleaning fee of $50 will be deducted from the bond if equipment is returned dirty and not in the condition it was received in.
This includes any items returned covered in grass, soil, soil stains, sand, mud, food or drink, confetti or similar décor.
Damages and non-returned equipment will be charged at the cost of repair/replacement which will be determined at the time of consideration.
Additional invoicing will be done for amounts that exceed the $100 bond to cover additional costs due to equipment damage.
6. Collection/Delivery and Return
6.1. Collection
FUNky Jumpz provides a self-service which means Clients must collect and return equipment from our base in Ohauiti, Tauranga.
Equipment can be collected between 8:00 and 8:30 and returned between 18:00 and 18:30 on the day of the booking.
It is the Client’s responsibility to determine whether the hired equipment will fit in their mode of transport (measurements of the equipment can be found under each product description). Equipment must be collected in a suitable mode of transport that is enclosed in case it rains upon collection/return. Most of the equipment will fit into a standard sized vehicle, however, for larger product bundles clients have access to the use of a trailer that needs to be returned after collection.
6.2. Delivery
6.3. Trailer Hire
For larger play packages, or when the Client prefers not to transport equipment in their private vehicle, a trailer is available for use subject to availability on the day of the booking, and incurring a nominal charge of $20 per booking.
The trailer provided will come equipped with a weatherproof canopy and will feature a New Zealand standard 1 7/8th inch (47.55mm) tow coupler, complete with a safety chain and an NZ Standard light socket.
The trailer may only be employed for the specific purpose of transporting the designated play equipment to and from the specified site, and it may not be used for any other domestic or commercial purposes.
Before releasing the trailer for Client use, FUNky Jumpz will jointly inspect its condition with the Client, possibly including the recording of photographic evidence for documentation. During this inspection, the Client may raise any concerns for record-keeping purposes.
Upon the trailer’s return, its condition will be assessed in comparison to its condition at the time of hire. If the trailer is found to be damaged or returned in a less favourable condition than initially provided, fees will be incurred to restore it to its original state at the time of offering. This may encompass, but is not restricted to, tasks such as washing or repairing the trailer as deemed necessary.
It is the Client’s responsibility to promptly notify FUNky Jumpz of any damage that may have occurred during the trailer’s hire period, and it is not the obligation of FUNky Jumpz to initiate an inquiry into the trailer’s condition to determine if damage has transpired.
6.4. Late Returns
A $40 late return fee will be applied for products returned after the stipulated return time of 18:00 – 18:30 on the day of the booking.
Any products that are not returned by 08:00 on the day following the booking will result in forfeiture of the $100 bond.
Products kept by the client past 08:00 on the day after the booking and for each subsequent day, in violation of the terms outlined in the Collection and Return section of this agreement, will incur charges equivalent to a full day of hire as per the original terms of the hiring agreement.
7. Soft Play
7.1. Soft Play Setup and Use
Soft play equipment is strictly for use by under five-year-olds.
The soft play equipment should not be used outdoors when Metservice predicts rain and/or winds, including gusts equivalent to, or exceeding, 25 km/hr. Weather conditions should be monitored continuously and, in the event of high winds after set up, the soft play should be moved indoors if it possible to be set up safely according to our provided guidelines.
The Client must ensure that all animals are securely contained or removed from the vicinity before proceeding with the setup of the soft play equipment.
The soft play equipment must be used for its intended purpose and in a safe and responsible manner.
The soft play equipment should be set up on a flat, clean, and safe surface on the foam mats provided. The area should be free from hazards, including sharp objects and electrical outlets. Ensure that children have plenty of room in and around the soft play area. We recommend a 2 metre safety boundary.
Adult supervision is required at all times during the use of soft play equipment. The supervising adult shall be familiar with all the terms and conditions set out in this agreement. The supervising adult shall maintain a continuous, unobstructed view of both the equipment and the children using it. The supervising adult shall not consume or be under the influence of alcohol, narcotics, or medications that adversely affect his/her ability to operate or supervise the inflatable device.
Children with medical conditions or disabilities should be supervised with extra care as deemed required by the child’s parent(s) or legal guardian(s).
Children with injuries or who are feeling unwell should not use the equipment.
7.2. Soft Play Rules
Rules for Soft Play Equipment:
- No sharp objects or any items that may damage the soft play equipment may be used on or near the equipment.
- No shoes, glasses, jewellery, badges, or hazardous accessories including necklaces, bracelets, or dangling earrings. We recommend that children wear socks.
- No food, drinks, or chewing gum.
- No balloons, confetti, silly string, party poppers or similar decorations, or face paint.
- No animals allowed in the setup area.
- No water play.
- No throwing of any soft play equipment.
- No climbing on the equipment if stacked higher than 700mm from ground level or if deemed unstable.
- For hygienic purposes, children are not allowed to place ball pit balls in their mouths
- Larger or more boisterous children should be separated from smaller or more timid ones to retain the safety of all users.
- No flammables, smoking, or barbeques are allowed within 10m of the soft play equipment.
8. Bouncy Castle
8.1. Bouncy Castle Installation
Bouncy castles are not to be used outdoors when Metservice predicts rain and/or winds, including gusts equivalent to, or exceeding, 25 km/hr. Weather conditions should be monitored continuously and, if the wind velocity approaches the maximum permitted, the bouncy castle shall be cleared and deflated immediately.
Bouncy castles are strictly for private use, i.e., they are not to be used in public areas.
The Client must ensure that all animals are securely contained or removed from the vicinity before proceeding with the setup of the bouncy castle.
Bouncy castle hire includes:
- Bouncy castle
- Storage bag (Attention:
- Please keep this item stored in a secure location, away from children’s access, as it may present a suffocation hazard)
- Pegs
- Tarpaulin
- Blower
- Extension cord
- Impact-attenuating mats (on request)
Bouncy castles are to be set up in the way demonstrated in the video under each product description.
The Client bears sole responsibility for establishing a secure and dependable connection between the blower motor and the inflation tube, as well as ensuring that all exhaust tubes are firmly closed during operation. Neglecting these essential measures may lead to an unforeseen deflation of the equipment while in operation.
For the safe operation of the bouncy castle, the Client is responsible for providing and ensuring the availability of a suitable power source (single phase, 230/240V, 50Hz), specifically a direct connection to a mains power socket situated within a range of 10 to 20 meters.
The bouncy castle’s blower should not be connected to multi boards, and only our tested and tagged extension leads and RCD cords are permitted for use.
Additionally, it is imperative that the tube connected to the blower unit remains straight to guarantee continuous and optimal inflation. To prevent potential hazards, the blower unit and any associated electrical equipment must be positioned and safeguarded to prevent any contact with children.
In the event of the blower ceasing operation, it is essential to ensure the immediate evacuation of all children from the bouncy castle. Subsequently, a thorough check for any disconnections or obstructions in the blower should be conducted to maintain the safety and integrity of the equipment. The RCD can be reset if it tripped. If it remains unaffected, switch the power off at the main source and inspect both the electrical connections and the air blower. If no apparent malfunctions are evident, please contact FUNky Jumpz. In case of an emergency, dial 111.
IMPORTANT NOTICE: FUNky Jumpz bouncy castles do not feature non-return flaps designed to prevent abrupt deflation in the event of a blower disconnection or power failure.
8.2. Outdoor Setup
The appropriate outdoor flooring for all FUNky Jumpz bouncy castles is limited to a level grassed surface, excluding concrete, turf, or gravel, that is not sloped more than 5 degrees. Prior to securing the tarpaulin with ground stakes, it is the Client’s responsibility to clear the designated grassed area of any stones, rocks, sticks, or animal waste to ensure a safe and optimal setup.
For anchorage, FUNky Jumpz supplies one ground stake for each attachment point.
When setting up bouncy castles, a minimum distance of 1.5 meters must be maintained from walls, trees, or any other objects to ensure the safety of all participants.
Ideally, bouncy castles should be arranged in open areas, avoiding placement beneath trees. In situations where this is not feasible, the Client assumes the responsibility of maintaining a 2.5 meter clearance between the lowest point of any tree and the highest point of the bouncy castle.
The installation of the bouncy castle must be conducted in strict adherence to the provided instructions. This includes the secure connection of all anchor points to the designated ground anchor stakes at their prescribed locations.
Anchors should be positioned in such a way as to minimise the risk of injury to both children and adults, particularly by preventing tripping or falling onto the stakes.
8.3. Indoor Setup
For indoor operation of FUNky Jumpz bouncy castles, the appropriate flooring must consist of an open and level surface featuring carpet, tile, vinyl, or continuous and polished timber flooring. Timber decking of any kind is not permissible.
Indoor use necessitates that staking the bouncy castles to the ground is not feasible. Consequently, the bouncy castles may experience some movement during operation due to the dynamic actions of jumping children. To mitigate this, FUNky Jumpz will provide matting to limit movement, but it is essential for the Client to actively supervise and regularly assess the bouncy castle’s positioning to ensure minimal clearances and enhanced user safety.
For indoor operation, it is recommended to have a clear height of a minimum of 2.5 meters. In areas where light fittings are present, the Client is solely responsible for centering the equipment to maintain the recommended minimum clearance.
To facilitate safety and unobstructed use, it is advisable to position the equipment away from entrances and to remove any ornaments, wall fixtures, tables, chairs, or other obstructions from the setup area. These measures are crucial for creating a secure, enjoyable and safe indoor bouncy castle experience.
8.4. Safety Guidelines
8.4.1. Post-assembly Inspection
It is imperative that the Client undertakes a post-assembly inspection to ensure the following:
- The suitability of the site is maintained.
- All anchorages are secure, in place, and free from wear.
- Ancillary equipment, such as impact-attenuating mats (if required), is correctly positioned.
- The absence of holes or tears in the fabric or seams, and the closure of deflation vents and inspection openings.
- The use of the correct blower and its proper fitting.
Sufficient air pressure is maintained for a firm and reliable footing. - The bouncy castle walls are firm and upright.
- No exposed electrical components are present.
- Cables, plugs, sockets, switches, and similar items are free from damage.
- Electrical leads do not pose a trip hazard.
- In the case of an electric blower, the presence and functionality of Residual Current Devices (RCDs) are confirmed.
- Secure attachment of the connecting tube and blower.
Safe positioning of the blower unit.
In the event of an unsatisfactory finding in any of these aspects, the Client must promptly inform FUNky Jumpz and ensure that children are prevented from using the bouncy castle until the issues are rectified as safety remains a top priority.
8.4.2. General Safety Guidelines
The following safety guidelines must be strictly adhered to:
Children are not to climb onto the bouncy castle before it is fully inflated. It is the Client’s responsibility to ensure the evacuation of all children before deflation to prevent any entrapment incidents.
Children using the bouncy castle should be dressed in appropriate attire, including comfortable clothing that allows for ease of movement and clothing suitable for the prevailing weather conditions. On sunny days, consider sunscreen and sun hats, and ensure that all users remain well-hydrated.
Adult supervision is mandatory throughout the bouncy castle’s use. The Client is required to designate an individual aged 18 years or older to oversee the bouncy castle’s usage at all times. The supervising adult must be well-acquainted with all the terms and conditions outlined in this agreement.
The supervising adult should maintain a continuous, unobstructed view of both the equipment and the children using it.
The supervising adult should abstain from the consumption of alcohol, narcotics, or medications that might impair their ability to operate or supervise the inflatable device.
Children with medical conditions or disabilities should be supervised with extra care.
Children with injuries or those feeling unwell should not use the equipment.
Safety is paramount, and strict adherence to these guidelines is essential.
8.4.3. Bouncy Castle Rules
- No sharp objects or any items that may damage the bouncy castle may be used on or near the equipment.
- No shoes, glasses, jewellery, badges, or hazardous accessories, including necklaces, bracelets, or dangling earrings. We recommend that children wear socks.
- No food, drinks, or chewing gum.
- No balloons, confetti, silly string, party poppers or similar decorations, or face paint.
- No animals allowed in the setup area.
- Children are permitted according to the age restriction in the product description. No adults are allowed on the bouncy castle.
- No water play.
- No climbing on, or hanging from, the sides or nets.
- No somersaults or rough play.
- Keep entrance and exit points free from obstruction, maintaining a minimum clearance of 1.5m at all times.
- The slide exit is for exit purposes only.
- For hygienic purposes, children are not allowed to place ball pit balls in their mouths
- Bouncy castles are to be used only with the blower and extension lead provided.
- Larger or more boisterous children should be separated from smaller or more timid ones to retain the safety of all users.
- No flammables, smoking, or barbecues are allowed within 10m of the bouncy castle.
We are committed to ensuring a safe and enjoyable experience for your event. Please do not hesitate to contact us if you have any questions or require further clarification on any of the terms outlined above. Your safety and satisfaction are our top priorities.